1. Introduction
Quest Ion respects your privacy and is committed to protecting the personal and business information you share with us. This Privacy Policy applies to information collected through our website, including contact forms, inquiry forms, appointment requests, and career submissions.
For the purpose of this policy, references to “Quest Ion,” “we,” “our,” or “us” refer to Quest Ion and, where applicable, Quest Ion IT HK Ltd.
2. Information We Collect
We may collect personal and business information that you voluntarily provide when using this website.
This may include, but is not limited to:
- Your name.
- Company name.
- Email address.
- Contact number.
- Country or region.
- Inquiry type.
- Subject and message details.
- Business requirements or project information.
- Resume, CV, or career-related information, where applicable.
3. How We Use Your Information
Quest Ion may use the information submitted through this website for legitimate business and communication purposes.
We may use your information to:
- Respond to your inquiries.
- Arrange appointments, meetings, or consultations.
- Understand your business requirements.
- Provide information about our services and solutions.
- Assess potential project opportunities.
- Review career submissions and future recruitment opportunities.
- Maintain internal business communication records.
- Improve our website, services, and user experience.
4. Contact Forms and Appointment Requests
When you submit a contact form or appointment request, the information provided will be used to review your inquiry and respond appropriately. Submission of a form does not create a contractual relationship between you and Quest Ion.
Any formal engagement, consultation, project work, or service delivery will be subject to separate discussions, proposals, agreements, or contracts.
5. Career Submissions
If you submit your resume, CV, or career-related information to Quest Ion, we may use the information to evaluate your profile for current or future opportunities.
Submitting career information does not guarantee employment, interview selection, or future contact. We may retain your information for future recruitment consideration, unless you request its removal where applicable.
6. Information Sharing
Quest Ion does not sell, rent, or trade your personal information to third parties.
We may share information only when necessary for legitimate business, operational, legal, or administrative purposes.
This may include sharing information with:
- Authorized Quest Ion personnel.
- Relevant internal departments or consultants.
- Service providers who support website, communication, hosting, or IT operations.
- Professional advisers, where necessary.
- Authorities or regulators, where required by applicable law.
7. Third-Party Services and Technology Partners
This website may use or reference third-party services, platforms, technology providers, analytics tools, hosting services, cloud services, or integration partners.
These third parties may process limited technical or usage-related information based on how the website is configured. Quest Ion is not responsible for the privacy practices, policies, or content of third-party websites or external services.
8. Cookies and Website Analytics
This website may use cookies or similar technologies to improve website functionality, analyze website performance, understand visitor behavior, and enhance user experience.
Cookies may collect technical information such as browser type, device information, pages visited, time spent on the website, and general usage patterns.
You may choose to disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.
9. Data Security
Quest Ion takes reasonable administrative, technical, and organizational measures to protect submitted information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.
However, no method of internet transmission, electronic communication, or digital storage is completely secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security.
10. Data Retention
We retain submitted information only for as long as reasonably necessary to fulfill the purpose for which it was collected, maintain business records, respond to inquiries, support recruitment consideration, comply with legal obligations, or resolve disputes.
Career-related information may be retained for future opportunities unless you request its removal, subject to applicable legal or administrative requirements.
11. International Data Processing
Quest Ion operates across multiple regions and may work with personnel, consultants, service providers, or technology partners located in different countries.
By submitting information through this website, you acknowledge that your information may be processed or accessed in countries outside your location, where permitted by applicable law and where necessary for business, operational, communication, or recruitment purposes.
12. Your Rights
Depending on applicable data protection laws, you may have certain rights regarding your personal information.
These rights may include the ability to:
- Request access to personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information, where applicable.
- Withdraw consent where processing is based on consent.
- Object to certain uses of your information, where applicable.
- Request information about how your data is processed.
To exercise any applicable rights, please contact us using the email address provided in this Privacy Policy.
13. External Links
This website may contain links to external websites or third-party resources. Quest Ion is not responsible for the privacy practices, content, security, or accuracy of external websites.
We encourage you to review the privacy policies of any third-party websites you visit.
14. Children’s Privacy
This website is intended for business and professional use. It is not directed at children, and Quest Ion does not knowingly collect personal information from children.
If we become aware that information has been submitted by a child without appropriate consent, we may take steps to remove such information.
15. Changes to This Privacy Policy
Quest Ion may update or revise this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date where applicable.
Continued use of this website after changes are posted means you acknowledge the updated Privacy Policy.
16. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
Quest Ion IT (HK) Ltd.Units G-L, 21/F, MG Tower
133 Hoi Bun Road, Kwun Tong
Kowloon East, Hong Kong
Email: [email protected]